Help & support
Common questions
My bills disappeared from the website
The web tracker stores bills in your browser. Clearing browsing data, using a private window, or switching browser or computer means a different, empty storage. Restore your most recent backup file from the Data tab.
How do I move bills from the app to the website?
In the app, open Settings → Backup to JSON and save the file. On the website, open the tracker's Data tab and choose that file. To go the other way, download "Backup for the phone app" and use Restore from JSON in the app.
How do I get reminders on my computer?
Open the tracker's Data tab and download the calendar file (.ics). Import it into Google Calendar, Apple Calendar or Outlook. Each bill appears on its due date with an alert at the bill's reminder setting.
I'm not getting notifications in the app
Check that notifications are allowed for Bill Organizer in your phone's settings. On Android, if your phone restricts background apps, exclude Bill Organizer from battery optimisation.
How do I remove ads in the app?
Settings → Remove ads, a one-time purchase. If you reinstall or change phones, tap Restore next to Remove ads while signed in to the same Apple ID or Google account.
How do I delete my data?
On the website: tracker → Data → Delete all data. In the app: delete the bills or uninstall the app. We hold no copy either way.